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The Cauldrons Cafe & Emporium VIP Program

       

 Just Click the Blue Rewards button on the top left of the web page!

What is The Cauldrons Cafe & Emporium VIP Program?

The purpose of this program is to provide members with rewards points in respect of each eligible purchase made at the The Cauldrons Cafe & Emporium store and online at www.thecauldronsemporium.com.au.

The Cauldrons Cafe & Emporium VIP Program is conducted by The Cauldrons Cafe & Emporium (ACN 65 100 300) of 3325 Pacific Hwy Slacks Creek QLD 4127.

Who can become a member of The Cauldrons Cafe & Emporium VIP Program?

You can only become a member of the The Cauldrons Cafe & Emporium VIP Program if you are aged eighteen (18) years or over and a legal resident of Australia or New Zealand.

How can I join The Cauldrons Cafe & Emporium VIP Program?

You can join The Cauldrons Cafe & Emporium VIP Program by signing up in store by scanning the QR code located in the or store online at www.thecauldronsemporium.com.au

What information do I need to provide?

In order to join The Cauldrons Cafe & Emporium VIP Program, you must provide the following information at the time you sign up:

(i) A member name (first and last name);
(ii) Valid email;
(iii) Postcode;
(iv) Phone number; and
(v) Date of Birth.

You must ensure that you keep your email address operational and notify us by contacting The Cauldrons Cafe & Emporium if you change it. You will not receive important program notifications if you fail to do so.

Offers are not valid in conjunction with any other offer and can only be used 1 at a time.

How do I earn The Cauldrons Cafe & Emporium VIP Points?

You will earn VIP Points every time you make an eligible purchase of products at The Cauldrons Cafe & Emporium and online at: www.thecauldronsemporium.com.au.

Eligible purchases are defined as any merchandise available for purchase at The Cauldrons Cafe & Emporium Store, and online excluding gift cards. (You will not earn The Cauldrons Cafe & Emporium VIP Points upon purchase of a gift card. The Cauldrons Cafe & Emporium VIP points cannot be earnt on any additional service fees incurred such as delivery or postage charges.

To earn points for purchases, you must provide your current The Cauldrons Cafe & Emporium QR code at the time of purchase.

Where can I use The Cauldrons Cafe & Emporium VIP Program?

The Cauldrons Cafe & Emporium VIP Program may be used for purchases made instore or online. Points, rewards and exclusive offers can only be redeemed at The Cauldrons Cafe & Emporium and cannot be used in conjunction with other offers or from any other retailer.

How many points do I earn?

You will earn 0.5 points for every AUD$1.00 spent on eligible purchases.

What is the value of the The Cauldrons Cafe & Emporium VIP Points?

The Cauldrons Cafe & Emporium VIP Points do not have a cash value. Points may be accumulated to earn members a discount on eligible purchases.

Do I earn The Cauldrons Cafe & Emporium VIP Points when I make purchases with a gift card?

Yes, you will earn The Cauldrons Cafe & Emporium Points on eligible purchases made by you with gift cards.

When will I receive my The Cauldrons Cafe & Emporium VIP Points?

Earned The Cauldrons Cafe & Emporium VIP Points will be added to your account when the transaction is completed.

When can I redeem my The Cauldrons Cafe & Emporium VIP Points?

Once your points balance reaches the appropriate amount for each offer you will be able claim and redeem your VIP points for your next purchase.

Can I redeem points on the same purchase upon which they are earned?

No, it is not possible to redeem The Cauldrons Cafe & Emporium VIP Points during the same transaction in which they are earned.

Can I use The Cauldrons Cafe & Emporium VIP Points towards the purchase of gift cards?

No, points may not be redeemed against the purchase of gift cards. However, you will earn The Cauldrons Cafe & Emporium VIP Points when you use a valid gift card to make an eligible purchase.

Can I redeem The Cauldrons Cafe & Emporium VIP Points for cash?

No, The Cauldrons Cafe & Emporium VIP Points have no cash value, and cannot be redeemed for cash. In cases where the discount earned through redemption of The Cauldrons Cafe & Emporium VIP Points exceeds the value of the purchase, change will not be given.

Can I buy extra The Cauldrons Cafe & Emporium VIP Points?

No, VIP Points cannot be purchased, transferred or redeemed for cash.

What if I need to return a product from which I have earned The Cauldrons Cafe & Emporium VIP Points?

If you return products for refund, any points earned for the purchase will be deducted from your account balance, and any points which were redeemed in connection with the purchase will be added to your account balance.

Do my The Cauldrons Cafe & Emporium VIP Points expire if they are not redeemed?

Yes, all The Cauldrons Cafe & Emporium VIP Points expire two (2) years after they are earnt if they have not been redeemed.

How do I cancel my membership?

You may cancel your The Cauldrons Cafe & Emporium VIP membership by contacting the The Cauldrons Cafe & Emporium. You may be asked security questions related to your account to verify that it is your account. Any accrued The Cauldrons Cafe & Emporium VIP Points will be forfeited at the time of cancellation.

Are there any consequences if I do not comply with these Terms and Conditions?

If you fail to meet or observe any of these Terms and Conditions, The Cauldrons Cafe & Emporium reserves the right, at its sole discretion, to terminate your membership with immediate effect.

No compensation will be offered for points earned if your The Cauldrons Cafe & Emporiumr VIP membership is terminated.

What if The Cauldrons Cafe & Emporium VIP Points are credited to my account by mistake?

The Cauldrons Cafe & Emporium reserves the right to cancel or remove points which have been issued to your account by mistake or due to a system or human error. Dreamworld will not tolerate deliberate misuse of the system when/if an error in the number of points occurs and such misuse will lead to termination of the member's account and a ban on future use.

Can The Cauldrons Cafe & Emporium cancel or make substantial changes to The Cauldrons Cafe & Emporium VIP Program or these Terms and Conditions?

Yes, The Cauldrons Cafe & Emporium reserves the right to cancel or substantially modify the The Cauldrons Cafe & Emporium VIP Program or these Terms and Conditions at any time. If The Cauldrons Cafe & Emporium does so, you will be notified by email one (1) month prior to the cancellation or any substantial modification.

How will The Cauldrons Cafe & Emporium use personal information and other data relating to me?

Your personal information will be handled by The Cauldrons Cafe & Emporium in accordance with its privacy policy, a current copy of which may be accessed at https://thecauldronsemporium.com.au/pages/privacy-policy (Privacy Policy). The Cauldrons Cafe & Emporium's Privacy Policy will be updated from time to time and posted on its website. By participating in the The Cauldrons Cafe & Emporium VIP Program, you acknowledge that you have read and accept the current Privacy Policy.

Personal information provided by you in connection with the The Cauldrons Cafe & Emporium VIP Program will be used for the primary purpose of enabling The Cauldrons Cafe & Emporium to administer the The Cauldrons Cafe & Emporium VIP Program and those secondary purposes disclosed in the Privacy Policy.


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